Customer Service Representative

Sales Associate

Join our team and live the Ollie-tude! Ollie's Core Values include: Be a Team Player, Be Caring, Be Value Obsessed, Be Committed, Be Growing, and Be Real. Associates are expected to be supportive, work together, treat others with courtesy, dignity, and respect, live the "good stuff cheap" mindset, operate with grit, passion, tenacity, and action, and be honest, transparent, genuine, trustworthy, and sincere.

Ollie's Associate Benefits include: Medical, dental, vision, and RX coverage begins after 90 days of employment, 401K with generous company match with immediate vesting, strong career growth & talent development culture, 20% associate discount on all Ollie's purchases, and a vast array of voluntary benefits.

The Retail Department Manager grows department sales to achieve the store sales plan. Responsibilities include aspects of merchandising, customer service, and store maintenance.

Primary responsibilities include: Greeting and acknowledging every customer with Ollie's "Yes I Care, Yes I Can" approach to build long term customer loyalty, being knowledgeable of all products, promotions, and advertisements to ensure that customer questions can be answered and to assist with selling product, assisting with receiving the truck and pricing items, ensuring that all product within the department is merchandised and recovered per the visual merchandise standards, communicating customer needs to Team Leaders when necessary, assisting with training new Associates, accurately and efficiently operating the register, and maintaining the cleanliness of the overall store, complete any additional responsibilities, and/or duties as assigned.

Qualifications include: Minimum of six months' retail experience in a mid-size to large retail service-oriented business preferred, ability to work evenings, weekends, and holidays on a regular basis, and a positive attitude and the ability to interact well with customers and Associates.

Physical Requirements include: Ability to lift and carry up to 50 pounds, ability to push and pull up to 35 pounds, and ability to stand for extended periods and work in a safe manner.

Ollie's is an equal opportunity employer. In compliance with Federal and State Equal Opportunity Laws, qualified applicants are considered for all positions applied for without regard to race, color, religion, sex, sexual orientation and identity, national origin, age, veteran's status, disability, or any other legally protected status.