Pharmacy Support Associate

The ideal candidate will be able to fill prescription requests accurately and efficiently in an automated refill setting. Under the supervision of a Pharmacist, the Pharmacy Support Associate prepares, packages, sorts, and distributes medications in a fast-paced production environment. The candidate will maintain continuous, consistent workflow to meet daily production goals and has the ability to work productively independently or in a team environment.

Responsibilities

Manually fill prescription vials with prescribed tablets and capsules.
Retrieve and process Unit of Use and Bulk items.
Read computer-generated screens to find indicated medication on labeled shelves, verifying size and strength of the product before filling the order.
Replenish medication in automated cells to full capacity, opening large quantities of bottles and cases of products.
Use basic mathematical reasoning to either count or calculate the appropriate number of units needed to fill prescriptions.
Utilize handheld scanner units to scan barcodes of products for replenishment.
Demonstrate problem resolution skills, including the ability to recognize, address, and escalate issues.
Maintain focus and acute attention to detail while performing repetitive tasks with absolute accuracy.
Maintain the pharmacy floor in a clean and orderly condition.
Understand and abide by federal and state HIPAA laws as well as pharmacy standard procedures to ensure patient safety and privacy.
Process orders for shipping, including folding/packing paperwork and attaching shipping labels.
Fill, pack, and ship prescriptions with 100% accuracy and efficiency using Standard Operating Procedures (SOP) and supported hardware and software.
Adhere to and promote the Company's Shared ICARE Principles.
Mandatory overtime is required based on business needs.

Essential Skills

Experience in pharmacy operations and professional standards.
Proficiency in filling prescriptions and medication handling.
Knowledge of automated refill systems, order entry, and pharmacy support.
Strong data entry skills.
Ability to provide excellent customer service and support to pharmacy technicians and students.
Basic math, reading, and writing skills.

Additional Skills & Qualifications

HS diploma/GED or equivalent experience required.
Ability to lift up to 30 lbs and carry 20-30 lbs of merchandise.
Standing/walking continuously during the shift (8 hours per day).
Requires bending, twisting, reaching, grasping, and pinching.
Visual acuity to read computer screens, handheld scanners, and labels.
Good computer skills.
Warehouse experience is a plus.
Strong interpersonal skills in a constantly changing production environment.
A Pharmacy Tech degree is not required in NYS.
Excellent attention to detail and quality-focused.
Positive attitude, handling adversity and ambiguity well.

Work Environment

The work environment is climate-controlled, ensuring comfort during shifts. The position requires part-time work, ranging from 24 to 36 hours a week. Fridays and Sundays are mandatory workdays. The schedule is as follows: Sunday (9:00 am - 5:30 pm), Monday (9:00 am - 2:00 pm), Tuesday (9:00 am - 2:00 pm), Thursday (9:00 am - 2:00 pm), and Friday (9:00 am - 5:30 pm).

Job Type & Location

This is a Contract position based out of Buffalo, New York.

Pay and Benefits

The pay range for this position is $17.50 - $17.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Buffalo,NY.

Application Deadline

This position is anticipated to close on Oct 22, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please contact actalentaccommodation@actalentservices.com for other accommodation options.