Facility Customer Care Agent

Job Title: Customer Service Representative

Job Description

We are seeking a dedicated and detail-oriented Customer Service Representative to assist with Amazon portal and seller central operations. This role is essential for managing virtual communications during the peak season from November 10, 2025, through the end of the year.

Responsibilities

Manage all virtual communications via the Amazon portal and seller central platform.

Provide exceptional customer support and ensure all inquiries are addressed promptly.

Enter data accurately and efficiently.

Utilize Microsoft Office tools to document and track customer interactions.

Essential Skills

Proficient in customer service and support.

Experience with data entry tasks.

Familiarity with Microsoft Office applications.

Knowledge of Amazon seller central platform.

Additional Skills & Qualifications

Experience in managing virtual communications.

Ability to work efficiently during peak seasons.

Strong organizational and multitasking skills.

Why Work Here?

Join a dynamic team where you can enhance your skills in a supportive and growth-oriented environment. Enjoy a stable work schedule with opportunities to develop your expertise in e-commerce and customer service.

Work Environment

This position is based in an office environment with occasional walks on the warehouse floor. Proper safety attire, including a vest and shoe covers, will be provided. The work schedule is Monday through Friday, from 7 AM to 3:30 PM.

Job Type & Location

This is a Contract position based out of Indianapolis, Indiana.

Pay and Benefits

The pay range for this position is $21.50 - $21.50/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

available for this temporary role may include the following:

• Medical, dental & vision

• Critical Illness, Accident, and Hospital

• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available

• Life Insurance (Voluntary Life & AD&D for the employee and dependents)

• Short and long-term disability

• Health Spending Account (HSA)

• Transportation benefits

• Employee Assistance Program

• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Indianapolis,IN.

Application Deadline

This position is anticipated to close on Nov 7, 2025.

About Aerotek:

We know that finding work is hard, and finding meaningful work is harder. Aerotek connects 180,000+ light industrial and skilled trades workers with 14,000+ employers each year, helping our workers navigate an evolving labor market and find jobs that meets their goals, skills and interests. Since 1983, we have provided a variety of career opportunities across North American industry – from short-term assignments at Fortune 500 companies where you can build your skills, to long-term opportunities where you can play a vital role solving for companies’ construction, manufacturing and maintenance challenges. Our 1,500+ experienced recruiters across 250+ offices work relentlessly to put our workforce in a position to thrive. Let us rise to meet your challenges and put our people-are everything spirit to the test as your career continues to grow.

Aerotek offers weekly pay, employee benefits including medical, dental & vision, life insurance, health advocacy and employee assistance programs, a 401(k) plan, and employee discounts.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.