Hire Fixz LogoHire Fixz

  • Home
  • About Us
  • Contact Us
Pratt Industries

Pratt Industries

Facility Customer Care Agent

Location : Greenwood, IN, 46143

Job Type : Other

Date Posted : 4 November 2025

  1. Home
  2. Organizations
  3. Pratt Industries Jobs Hiring Near Me
  4. Facility Customer Care Agent job in Greenwood, IN, US

Customer Service Representative

Provides a variety of customer service, support, and technical guidance to internal and external customers. Responsibilities may include solving problems, researching complex information, and building customer relationships.

Essential Job Functions:

  • Receives complex customer needs via incoming mail, telephone, and/or electronic contact regarding the organization's products and/or services, enters and adjusts orders, performs proactive selling and marketing of products, and resolves questions and complaints within span of control.
  • Responds to a wide scope of inquiries and/or complaints regarding the organization's products and/or services, contract requirements, pricing, delivery dates, adjustments to bills/orders, and other account management questions.
  • Provides technical assistance and guidance to internal and external customers on product base, such as application, storage, color or display matching, clean-up, safety, and a variety of other topics and issues; forwards highly technical or operational calls when appropriate.
  • Assists with reviewing and coordinating customer service activities pertaining to shipping, plant schedules, inventory levels, and sales activities by reviewing reports, orders, shipments, and other information as required or directed by management.
  • Develops and reviews correspondence and documentation as appropriate regarding interaction with customers and responds to questions and concerns.
  • Educates and informs customers of current or new product lines that may satisfy customer needs and assists with selling additional products.
  • Builds customer relationships and serves as a liaison between sales personnel and customers to clarify orders, provide technical guidance, ensure that all required documentation is complete, and facilitate recurring or new orders.
  • Performs other general office duties as assigned such as answering phones, processing mail, handling AP, typing correspondence and reports, processing expense reports for management, creating presentations, etc.

Experience Requirements:

  • One to two years of customer service experience.

Educational Requirements:

  • High school graduate or equivalent education and experience.

Skill Requirements:

  • Providing customer service;
  • Selling and marketing services and products;
  • Resolving customer problems and concerns;
  • Developing correspondence and communications;
  • Working with other departments and divisions;
  • Providing technical, safety, and operational guidance on a variety of products;
  • Applying department policies and procedures to difficult situations;
  • PC skills; Microsoft Office applications (Word, Excel, PowerPoint, Outlook); and other applications as required;
  • Communicating with co-workers to provide and receive direction.

Work Environment:

Professional office environment.

Physical Requirements:

  • Positions in this class typically require: typing, talking, hearing, seeing and repetitive motions.
  • Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
  • Sedentary work involves sitting most of the time.
  • Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Top searches

Job openings near me

Customer service jobs hiring

Jobs hiring immediately

Remote customer service jobs

Night shift jobs near me

No experience jobs near me

Part time customer service jobs

Seasonal jobs near me

Jobs near me hiring immediately

Jobs near me no degree

Jobs hiring near me no experience

Weekend jobs near Greenwood, in

Jobs hiring immediately near me​

Employment opportunities at Pratt Industries

Pratt Industries careers in Greenwood

Pratt Industries jobs near Greenwood, in

Pratt Industries entry level jobs

Pratt Industries jobs in Greenwood, IN

Jobs in Pratt Industries

Customer service jobs in Pratt Industries

Careers at Pratt Industries

Pratt Industries job openings

Jobs at Pratt Industries

Pratt Industries hiring near me

Top trending job titles hiring now

Customer service specialist jobs

Customer service representative jobs

Customer support associate jobs

Client service associate jobs

Customer service jobs near Greenwood, in

Customer care associate jobs

Customer support specialist jobs

Customer care agent jobs

Customer service associate jobs

Customer service assistant jobs

Searches you may like

Front desk jobs hiring near me

Part-time jobs with hourly pay

Part time weekend jobs

Jobs near me that are hiring

High paying jobs near me

Jobs near me

Job openings near me part time

Part time jobs near me no experience

Best customer service jobs near me

Urgent hiring jobs near me

Customer service jobs hiring near me​

Part time jobs near me

Work from home call center jobs

Trending Searches in Greenwood, IN

Part time jobs near Greenwood, in

Careers near Greenwood, in

Entry level jobs near Greenwood, in

Jobs in Greenwood, IN

Customer service jobs at Pratt Industries

Jobs hiring in Greenwood, IN

Job openings in Greenwood, IN

High paying jobs in Greenwood

Entry level customer service jobs in Greenwood

Jobs near Greenwood


Related Jobs

Facility Customer Care Agent

Fortune Brands

Location : Elkhart, IN

APPLY NOW

Facility Customer Care Agent

Leidos

Location : Columbus, IN

APPLY NOW

Facility Customer Care Agent

Trillium Staffing

Location : Angola, IN

APPLY NOW

Facility Customer Care Agent

R1 RCM

Location : Indianapolis, IN

APPLY NOW

Other Info

  • About
  • Contact
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy

Top Organizations Hiring

  • Dollar General
  • Host Healthcare
  • Stability Healthcare
  • Triage Staffing
  • Anders Group

Top Cities Hiring

  • Columbus, OH
  • Atlanta, GA
  • Asheville, NC
  • Denver, CO
  • Wichita, KS

© 2025 Hire Fixz.
All Rights Reserved.