Facility Customer Care Agent

Customer Service Representative

Trillium is looking for a Customer Support Specialist!

Customer Account Specialist includes but is not limited to the following:

• Accounts Receivable support:
• Post checks received from customers in Customer accounts immediately upon receipt.
• Researches and solves payment discrepancies.
• Data entry support
• Receive and input customer purchase orders
• Ensure accuracy of items & descriptions, quantities, pricing, billing, etc.
• Confirm proper payment terms and shipping details
• Determine ship dates based on item availability and production lead times
• Complete the order acknowledgment and confirmation process

Logistics:

• Determine shipping means & create shipping labels and packing list
• Invoice Customers upon completion of shipment
• Perform other related duties as assigned or requested to accomplish company goals and meet established deadlines as directed by the Accounting Manager or other executive management Member.

If interested, please apply today!

EDUCATION AND EXPERIENCE REQUIREMENTS:

• High School diploma and 3 years of job-related accounting experience; or Two years of technical school or education beyond high school with min. 1 years related job experience being responsible for accounting related functions.

Top Candidates will also have:

• Technical proficiency must be able to use computers & generate reports in Excel.
• Excellent communication & listening skills
• Willingness to be a team player.
• Background in Manufacturing is a plus.

Trillium has been recruiting and placing clerical and office professionals for over 30 years. From Fortune 100 companies to small businesses, our philosophy remains the same: to achieve excellence by providing quality employees with an uncompromising level of service. We believe in honesty, integrity, and a simple philosophy of providing value to our customers and our employees. We strive to be unsurpassed in the recruitment and placement of professionals. Trillium is an Equal Opportunity Employer.

By applying to this job, I agree to receive electronic communications including SMS text and email regarding future opportunities, referral bonus incentives, and other promotions from Trillium. You may opt out at any time from future communications by responding STOP to any electronic communication. You may view our full privacy policy at https://trilliumstaffing.com/jobs/privacy/.

Trillium offers a comprehensive benefit package that includes the ability to participate in health insurance and retirement plans, paid holidays, state required leave, and vacation days, if applicable. Trillium's offerings are dependent on the state in which the assignment is located, length of time worked, and may change depending on assignment. Benefit packages for direct hire placements vary based on the client company.