Hire Fixz LogoHire Fixz

  • Home
  • About Us
  • Contact Us
nVent

nVent

Facility Customer Care Agent

Location : Medina, OH, 44256

Job Type : Full Time

Date Posted : 18 October 2025

  1. Home
  2. Organizations
  3. nVent Jobs Hiring Near Me
  4. Facility Customer Care Agent job in Medina, OH, US

Job Title

We're looking for people who put their innovation to work to advance our success and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

What You Will Experience In This Position:

  • Play an integral role in achieving the company objectives by efficiently and effectively partnering with the Outside Sales team to provide superior service your territory.
  • Interface, communicate, build and maintain positive relationships with internal and external customers.
  • Be responsible for complete order management process (quote to cash).
  • Investigate, validate and work to resolve customer discrepancy claims and material return requests.
  • Work with cross functional teams to manage customer back orders and lead time inquiries, including working with Planning and Manufacturing to determine accurate shipping dates.
  • Resolution of price discrepancies identified at the time of order.
  • Answer inquiries received via phone and email, often by working with other departments such as Transportation & Distribution, Product Management, Engineering, Technical Support, Sales, Planning, and Finance to facilitate a resolution prior to communication with the customer.
  • Work with our SalesForce.com CRM to respond to customer inquiries.

You Have:

  • Bachelor's Degree is preferred; 3+ years' experience in a Customer Service setting required.
  • Experience in a manufacturing environment is preferred.
  • Experience in a fast-paced, high-volume customer service environment ideally with extensive order entry, order management, and price quote generation.
  • Excellent communication skills with both technical and non-technical customers.
  • Strong ability to plan, organize, and prioritize workload to meet deadlines while multitasking and managing shifting priorities.
  • Collaborative approach to working across departments including technical support, engineering, sales, product management, and shipping & receiving to ensure customer service excellence.
  • Proficient in Microsoft Office Suite. Experience with Infor M3 ERP software preferred.

We Have:

A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the worlds most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.

Commitment to strengthen communities where our employees live and work

We encourage and support the philanthropic activities of our employees worldwide

Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

Core values that shape our culture and drive us to deliver the best for our employees and our customers. We're known for being:

  • Innovative & adaptable
  • Dedicated to absolute integrity
  • Focused on the customer first
  • Respectful and team oriented
  • Optimistic and energizing
  • Accountable for performance

Benefits to support the lives of our employees

Benefit Overview

At nVent, we value our people and their health and well-being. We provide a broad benefits package with meaningful programs for eligible full-time employees that includes:

  • Medical, dental, and vision plans along with flexible spending accounts, short-term and long-term disability benefits, critical illness, accident insurance and life insurance.
  • A 401(k) retirement plan and an employee stock purchase plan both include a company match.
  • Other supplemental benefits such as tuition reimbursement, caregiver, personal and parental leave, back-up care services, paid time off including volunteer time, a well-being program, and legal & identity theft protection.

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other's authenticity because we understand that uniqueness sparks growth.

Top searches

Jobs hiring near me no experience

No experience jobs near me

Night shift jobs near me

Jobs hiring near me

Part time customer service jobs

Seasonal jobs near me

Entry level customer service jobs near me

Customer service jobs hiring

Jobs hiring immediately

Job openings near me

Jobs near me hiring immediately

Remote call center jobs

Customer service jobs near me

Employment opportunities at nVent

NVent hiring near me

NVent job openings

Careers at nVent

Customer service jobs in nVent

Jobs at nVent

Jobs in nVent

NVent jobs in Medina, OH

NVent jobs near Medina, OH

NVent careers in Medina

NVent entry level jobs

Top trending job titles hiring now

Customer service representative jobs

Customer care agent jobs

Customer service specialist jobs

Customer service associate jobs

Customer care associate jobs

Customer support associate jobs

Client service associate jobs

Customer support specialist jobs

Customer service assistant jobs

Customer service jobs near Medina, OH

Searches you may like

Jobs near me

Part time jobs near me

High paying jobs near me

Front desk jobs hiring near me

Best customer service jobs near me

Urgent hiring jobs near me

Part-time jobs with hourly pay

Jobs near me that are hiring

Part time jobs near me no experience

Part time weekend jobs

Job openings near me part time

Customer service jobs hiring near me​

Work from home call center jobs

Trending Searches in Medina, OH

Job openings in Medina, OH

Jobs near Medina

Customer service jobs at nVent

High paying jobs in Medina

Careers near Medina, OH

Entry level customer service jobs in Medina

Entry level jobs near Medina, OH

Part time jobs near Medina, OH

Jobs hiring in Medina, OH

Jobs in Medina, OH


Related Jobs

Facility Customer Care Agent

Avery Dennison

Location : Lakewood, OH

APPLY NOW

Facility Customer Care Agent

Community Choice Financial Family of Brands

Location : Reynoldsburg, OH

APPLY NOW

Facility Customer Care Agent

Trillium Staffing

Location : Hamilton, OH

APPLY NOW

Facility Customer Care Agent

Ryder System, Inc.

Location : Grove City, OH

APPLY NOW

Facility Customer Care Agent

Performance Food Group

Location : Medina, OH

APPLY NOW

Facility Customer Care Agent

Waterway Carwash

Location : North Olmsted, OH

APPLY NOW

Other Info

  • About
  • Contact
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy

Top Organizations Hiring

  • PlanetHealthcare
  • OneStaffMedical
  • Encompass Health
  • AHS Staffing
  • GLC On-The-Go

Top Cities Hiring

  • Malden, MA
  • Greenwood, IN
  • Los Angeles, CA
  • Chicago, IL
  • Atlanta, GA

© 2025 Hire Fixz.
All Rights Reserved.