Restaurant Manager

Job Opportunity at Dunkin' Donuts Franchise

Responsibilities Include:

• Team Environment
• Assist to recruit, hire, onboard and develop employees
• Communicate job expectations to employees
• Hold team members accountable for their behavior and performance, addressing concerns promptly
• Support the development of team members
• Operational Excellence
• Create and maintain a guest first culture in the restaurant
• Ensure all shifts are appropriately staffed to achieve guest service goals
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws
• Ensure Brand standards, recipes and systems are executed
• Help prepare and complete action plans; implement production, productivity, quality and guest service standards
• Review guest feedback and restaurant assessment results and implement action plans to drive system improvements
• Profitability
• Control costs to help maximize profitability
• Execute all in-restaurant marketing promotions in a timely manner
• Execute new product roll-outs including team training, marketing and sampling
• Drive sales goals and track results
• Competencies
• Guest Focus
• Passion for Results
• Problem Solving and Decision Making
• Interpersonal Relationships and Influence
• Building Effective Teams
• Conflict Management
• Developing Direct Reports and Others
• Business and Financial Acumen
• Skills/Qualifications
• Fluent in English
• Restaurant, retail, or supervisory experience
• Basic computer skills
• At least 18 years of age (where applicable)
• Basic writing skills
• High School diploma, or equivalent
• Math and financial management
• We are a small independent Dunkin' Donuts franchisee looking for enthusiastic, hard-working individuals to work in our restaurants!

We offer:

Competitive pay

Growth Opportunities

Flexible hours

Medical/Dental/Vision Insurance for eligible employees