Facility Customer Care Agent

Our client, a leading healthcare outreach organization, is seeking a Bilingual CSR1-Outreach Representative to join their team. As a Bilingual CSR1-Outreach Representative, you will be part of the Field Operations Department. The ideal candidate will have strong interpersonal skills, bilingual fluency in English and Spanish, and a passion for community engagement, which will align successfully in the organization.

Job Title: Bilingual CSR1-Outreach Representative (Eng/Spanish)
Location: San Francisco, CA
Pay Range: $20.00/hour

What’s the Job?

• Conduct face-to-face outreach and enrollment presentations to beneficiaries.
• Assist individuals with enrollment/disenrollment in managed care plans.
• Maintain accurate documentation in CRM systems and transmit data per policy.
• Support community events and health fairs to promote program awareness.
• Collaborate with county staff and community groups to ensure program success.

What’s Needed?

• Bilingual fluency in English and Spanish.
• Valid driver’s license, personal vehicle, and insurance (mileage reimbursed).
• Ability to travel to various outreach sites as assigned.
• Strong communication and organizational skills.
• Experience in customer service or community outreach preferred.

What’s in it for me?

• Full-time schedule: Monday to Friday, 8am to 5pm PST.
• Mileage reimbursement for travel from homebase to outreach sites.
• Opportunity to make a meaningful impact in local communities.
• Collaborative and supportive team environment.
• Training and development opportunities within the project.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of:  Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.