Medical Receptionist - Business Service Representative - Windsor Primary Care

Medical Receptionist/Business Services Representative

Trinity Health Of New England Medical Group is looking for an experienced Medical Receptionist/Business Services Representative to join our team of mission-driven healthcare innovators. Our vision is to provide state-of-the-art healthcare to those within our local communities, creating a positive impact for each individual that walks through our doors. The BSR is responsible for the accurate registration, co-pay collection, and scheduling of patients within the practices. Assists internal and external customers with all clerical tasks within the office. Individual must communicate in a positive, professional manner and maintain a high level of customer service.

The ideal candidate will display a drive to provide patient-centered experiences through scholarly scientific inquiry, compassion for the human spirit and mind, advocacy and education for the patient and families, and collaboration with all those who touch our patients.

Top Reasons to Work at Trinity Health of New England:

• Great benefits effective day 1!
• Patient-centric environment
• Career growth and advancement potential
• Diverse and inclusive culture

Work Hours/Shift:

• Day Shift. Hours may vary (Possible Weekends depending on location)

You Will Be Responsible For:

• Technical Familiarity: Comfortable with learning new software and ensuring data entry into physician billing software.
• Exceptional Customer Service: Provides positive patient experience from screening incoming patient calls to end of visit.
• Work Efficiency: Maintain schedules and appointments for physicians

Requirements:

• Education: High school diploma or equivalent
• Ability to pass drug screenings and background checks

Preferred Skills:

• Experience: Experience within a medical office or billing department preferred. Knowledge of patient billing and medical terminology preferred.

About Trinity Health Of New England:

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment:

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.