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American Family Care

American Family Care

Medical Receptionist

Location : Kennesaw, GA, 30152

Job Type : Other

Date Posted : 30 October 2025

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Job Summary

To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.

Responsibilities

  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents.
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards.
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out.
  • Determine, collect, and process patient payments and address collection and billing issues.
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests.
  • Balance daily patient charges (cash, check, credit cards) against system reports.
  • Complete closing procedures by preparing closing documentation and submitting required reports.
  • Complete cash control procedures and secure financial assets.
  • Maintain complete and accurate documentation.
  • Other duties and responsibilities as assigned.

Requirements

  • Previous medical clerical experience minimum 2 years preferred.
  • Basic computer knowledge, e.g., Microsoft Office.
  • Medical EMR experience required.
  • Accuracy and detail orientation.
  • Positive customer service skills.
  • Well-groomed appearance.
  • Clear and articulate phone mannerisms.
  • PS: It's All About You!
  • American Family Care has pioneered the concept of convenient, patient-centric healthcare.
  • Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine.
  • Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
  • If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission.
  • We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
  • We are an Equal Opportunity Employer.

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