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Whole Foods

Whole Foods

Receptionist

Location : Troy, NY, 12180

Job Type : Other

Date Posted : 18 October 2025

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  4. Receptionist job in Troy, NY, US

Job Responsibilities

  • Bags groceries.
  • Retrieves carts and baskets.
  • Cleans, sweeps, mops, stocks products, and helps ensure overall maintenance of the department.
  • May operate cash register equipment (not all Cashier's Assistants will have cash handling responsibility).
  • Assists supervisor in controlling customer flow and backed up lines helping reduce customer waiting time.
  • Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
  • Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
  • Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
  • Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
  • Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
  • Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
  • Immediately reports safety hazards and violations.
  • Performs other duties as assigned by store, regional, or national leadership.

Job Skills

  • Demonstrates patience in dealing with customers and Team Members.
  • Meets all customer service expectations and standards in all interactions with customers, Team Members, and vendors.
  • Working understanding and application of all merchandising expectations within the department and a specific focus on attention to detail.
  • Strong to excellent communication skills and willingness to work as part of a team.
  • Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
  • Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
  • Ability to follow directions and procedures; effective time management and organization skills.
  • Passion for natural foods and the mission of Whole Foods Market.
  • Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
  • Understanding of and compliance with WFM quality goals.
  • Strong attention to detail.

Experience

No prior retail experience required.

Physical Requirements / Working Conditions

  • Must be able to lift 50 pounds.
  • In an 8-hour work day: standing/walking 6-8 hours.
  • Hand use: single grasping, fine manipulation, pushing and pulling.
  • Work requires the following motions: bending, twisting, squatting and reaching.
  • Exposure to FDA approved cleaning chemicals.
  • Exposure to temperatures: <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
  • Ability to work in a wet and cold environment.
  • Ability to work a flexible schedule including nights, weekends, and holidays as needed.
  • Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
  • Note: The purpose of this document is to provide a general summary of essential responsibilities for the position and is not meant as an exhaustive list.
  • This document does not reflect all job duties or requirements for every position.
  • Requirements build as one progresses through the job levels, so any job duties required at a lower level may be required at the higher level in addition to the duties listed for that higher level.
  • Duties, assignments, and other responsibilities may differ for similar positions based on business conditions, departmental or geographic location, and/or needs for the particular position.
  • An individual must demonstrate successful performance in their current position before being considered for promotion.
  • In addition, in order to promote into a higher-level position, a business need for the promotion must exist and the candidate must be considered the most qualified person for the new position.
  • Completion of certain milestones such as obtaining an advanced degree or certification, time in current position, or developing skills to perform at the higher-level role do not guarantee a promotion.

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