Veterinary Receptionist - Evening/Weekend

Veterinary Front Desk Receptionist

Ever thought of getting into the veterinary field? VCA Advanced Veterinary Care Center is a 24-hour emergency and referral center located in beautiful Fishers, IN, and we are looking to expand our Front Desk Reception team.

Veterinary experience is a plus but is not required. We are looking for candidates that understand being the first contact for our clients is vital to their overall experience with us.

Why You Should Consider Us At VCA AVCC, your compassion for pets and people is matched with a commitment to your professional growth. VCA offers a wide range of benefits that are extremely competitive. For full time employees this includes competitive medical insurance rates, paid short-term and long-term disability, paid paternity leave, a generous pet discount, and more.

Essential Functions:

• Providing an excellent customer experience to every client that enters our facility. Includes greeting visitors, answering telephones, and assisting clients throughout their visit
• Scheduling and confirming appointments
• Presenting and explaining fees, including processing payments and assisting with credit applications
• Answering questions regarding products and services, including educating clients on non-medical pet care
• Managing medical records, charts, reports and correspondence
• Assist with keeping facility clean and organized at all times

Qualifications:

• At least one year of proven past experience providing excellent customer service through either employment or volunteer work
• High School Diploma/GED or equivalent
• Excellent listening and communication skills
• Compassion for pets and peopleas well as awareness and understanding of others' reactions
• The ability to lift up to 40 lbs. and be exposed to hazards associated with pets such as allergies, contagious diseases, noises, odors, bites, scratches, and animal waste