Administrative Assistant

Administrative Assistant

We are looking for a dedicated and compassionate Administrative Assistant to join our team in Beverly, Massachusetts. In this Contract-to-permanent position, you will provide critical support to the organization by assisting residents, managing administrative tasks, and maintaining a welcoming front desk environment. This role requires strong organizational skills, the ability to handle sensitive situations with care, and a commitment to delivering excellent service.
Responsibilities:
Serve as the first point of contact at the front desk, greeting residents and visitors with professionalism and warmth.
Assist tenants by collecting paperwork and applications, providing information, and addressing concerns with empathy.
Manage and organize tasks for two directors, ensuring efficient workflow and prioritization of duties.
Input and maintain accurate records of housing applications in the CHAMP system; training will be provided if needed.
Schedule conferences, coordinate reports, and handle background checks for the Section 8 department.
Answer incoming calls and provide information or redirect inquiries as necessary.
Perform general administrative tasks, including data entry and maintaining organized files.
Work effectively under pressure and independently to meet deadlines and ensure smooth office operations.
Maintain a business casual dress code and collaborate with a team of 18 employees to support organizational goals.
Requirements:
Minimum of 2 years of experience in administrative assistance or a related role.
Proficiency in basic Microsoft Word and Excel functions.
Strong organizational skills with the ability to manage multiple tasks efficiently.
Ability to remain calm and compassionate when addressing sensitive or challenging situations.
Fluency in Spanish is preferred but not required.
Excellent communication skills, both written and verbal.
Demonstrated ability to work independently and take initiative.
Willingness to work onsite during scheduled hours and commit to the role long-term.