FACILITIES JANITORIAL MANAGER

Facilities Janitorial Manager

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

The Facilities Janitorial Manager is responsible for overseeing the daily operations of the janitorial team to ensure a clean, safe, and well-maintained facility. This role includes supervising and scheduling staff, managing payroll, monitoring supply usage, and ensuring compliance with safety and quality standards. The Janitorial Manager serves as the primary point of contact with the client, addressing concerns, implementing service improvements, and maintaining strong customer relationships.

Key Responsibilities:

• Directly manage in-house or third-party soft service providers including but not limited to janitorial, landscaping, snow removal, trash & recycling.
• Lead, train, and supervise a team of janitorial staff to meet service standards.
• Create and manage employee schedules to ensure proper coverage.
• Process and oversee payroll submissions accurately and on time.
• Responsible for the overall direction, coordination, and evaluation of personnel.
• Support onboarding of new staff and ongoing employee development.
• Manages budget, forecasting and provide financial reporting as required.
• Manages requisitions and POs, and receipt invoices upon delivery or completion of work.
• Develop and maintain a strong working relationship with our client.
• Maintain communication with the client, addressing issues and ensuring satisfaction.
• Conduct regular inspections of the facility to monitor quality and safety.
• Order and manage cleaning supplies and equipment as needed.
• Handle additional duties as required to ensure smooth site operations.

Qualifications:

• Previous experience in janitorial preferred.
• Strong leadership, organizational, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Previous scheduling and payroll systems experience preferred.
• Previous financial and budgeting experience.
• Commitment to safety, quality, and customer service excellence.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

Associates at ESFM are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.