Customer Service Representative

Customer Service Representative

Gold's Gym is growing fast and looking for a Customer Service Representative team member to help us execute our mission of providing facilities, programs, and staff that motivate, support, and lead every member in their pursuit of a healthy, productive, and enjoyable life. We'll challenge your skills, talents, and abilities and reward your every success. Here is just some of the benefits you will get by being a Gold's Gym employee:

• Work with great people every day
• John Hancock 401k
• Aflac Supplemental Insurance Options
• Free gym memberships and discounts
• Opportunities to grow within the company.
• Be a part of the most recognized gym brand in the world.

We want talented individuals who:

• Are passionate and take pride in their work.
• Can work in a dynamic, fast-paced, environment
• Able to work in a fast and effective manner
• Works great with others
• Detail-oriented and organized
• Able to handle multiple areas to clean within a single shift
• Desire to be better than you ever have before

When you come to work, you'll be:

• Partners with Sales and Fitness Managers to provide a best-in-class, member-centric experience that strengthens member relationships and builds member retention.
• Ensures members receive a friendly greeting/check-in and prompt attention to their needs.
• Engages members with various fitness offerings including personal training, group exercise classes and digital classes. Maintains name relationships with members and serving as a resource for their questions or concerns and putting them in touch with the right club resources as appropriate.
• May assist sales with club tours and member questions
• Assists with housekeeping duties as needed

There are some MUST HAVES:

• High school diploma
• Ability to follow oral and written directions.
• Willingness to perform routine, repetitive tasks on a continuous basis
• Ability to working accurately at a fast pace.
• Organization and attention to small details
• Ability to work around cleaning products.
• Understanding that this is not an all-inclusive list

This role requires the ability to move and lift up to 25 lbs. Standing or walking for extended periods of time and ensuring a professional demeanor, clear communication, and appearance in a clean uniform are also required.

Ask yourself if you have what it takes Come be a part of the family legacy today!

We celebrate everyone!! Gold's Gym SoCal and all its affiliated clubs are an equal opportunity employer. We are proud of our diversity and are committed to creating an inclusive environment for all employees, applicants, vendors, and members alike. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Compensation: $16.00 - $17.28 per hour

In 1965, a small gym was founded on the shores of Venice Beach, California. Fast forward 55 years, and that humble establishment has blossomed into a worldwide fitness powerhouse known as Gold's Gym. With a presence on six continents and over 600 locations, Gold's Gym has achieved iconic status in the fitness industry. It's where legendary bodybuilders like Arnold Schwarzenegger, Lou Ferrigno, and Franco Columbu honed their craft, solidifying its reputation as the ultimate gym destination.

Gold's Gym boasts a culture with unparalleled recognition, with an impressive 96% aided brand awareness. Our journey to success is deeply rooted in our unique company culture, a blend of humility, dependability, and an entrepreneurial spirit, combined with boundless enthusiasm, collaboration, and creativity.

If this resonates with you, we eagerly anticipate receiving your application! Join the legacy today!