Customer Service Representative

Pharmacy Technician

Job Summary: Assist pharmacy staff in the triaging of incoming prescriptions, the delivery of filled prescriptions to the patients, and all cashier duties. Works under direct supervision of a pharmacist and follows standard procedures to accomplish assigned tasks.

Responsibilities:

1. Assist in the Triaging of incoming prescriptions
2. Verify and gather necessary patient information including name, address, phone number, date of birth, allergies, chronic conditions, request for non-safety caps and insurance information
3. Assess the workload, establish the prescription pick up time and queue the prescription for processing
4. Assist in the delivery of prescriptions to the patient, including obtaining patient signatures
5. Performing cash register duties within the Pharmacy Department
6. Provide quality customer service to all customers
7. Perform housekeeping duties necessary to maintain a professional environment, including replenishment of necessary vials and dispensing containers, labels and computer paper supplies
8. Maintain confidentiality regarding all patient information
9. Must keep current with all State and Federal requirements as related to conditions of employment
10. Perform all store clerk duties as needed
11. Responsible for completing all mandatory and regulatory training programs
12. Perform other duties as assigned

Qualifications:

Educational Requirements:

• Minimum: High School Diploma (or currently enrolled) or GED
• Preferred: AS Degree or Higher Required

Vermont Employees: Registered with the State of Vermont as a Pharmacy Technician Experience:

Preferred: Hospital or retail pharmacy experience

Special Conditions of Employment:

• Drug test
• Initial and continuous exclusion and sanction/disciplinary monitoring
• Any and all additional eligibility requirements based on the specific position

Compensation: $15.50 - 16.00 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.