Customer Service Representative

Hand And Stone Seeks Retail Sales Person

Hand and Stone is seeking a rock star retail sales person to join our team. Under new ownership, our spa is on track to go from a bottom 20% spa to a top 5% spa in all of Hand & Stone. We are building a great culture and positive work environment. If you like to work hard, love sales, and want to be part of team the rewards performance, our spa is the perfect fit for you.

What We Offer

• We offer a competitive hourly wage plus bonus
• Top performers can earn $15-$20/hour
• Benefits including health insurance for full time employees
• All expense paid cruise for 2 to Mexico (for top performers)
• 1 Free Massage/Facial per month
• Promotional Opportunities
• Professional and safe work environment
• Employee discounts on Dermalogica & Clarity
• Employee rewards program/employee referral bonus

What We Expect

• Strong work ethic
• A love of sales (this is a sales job)
• Empathy for clients
• Problem solving skills
• Able to work weekends
• Team player
• You must be FUN!!!

Job Duties

• Sell memberships & gift cards
• Create a pampering experience for our customers
• Answer phones and book appointments
• Follow proper filing procedures/file maintenance
• Promote health/wellness benefits of massage therapy
• Maintain a professional and clean work environment & appearance
• Positive, energetic attitude
• Team player
• Perform various other duties as assigned

Job Requirements

• Track record of retail sales experience is preferred
• Desire to be in a sales position
• Experience hitting a sales quota is a plus.
• Excellent personal appearance, good verbal and written communication skills.
• Ability to handle stressful situations professionally and multitask with ease all while focusing on the guest