Registered Nurse 1

Clinical Triage RN

Working at Yale means contributing to a better tomorrow. Whether you are a current resident of our New Haven-based community- eligible for opportunities through the New Haven Hiring Initiative or a newcomer, interested in exploring all that Yale has to offer, your talents and contributions are welcome. Discover your opportunities at Yale!

Salary Range $65,000.00 - $101,000.00

The Clinical Triage RN directs patients by a patient centered approach to the appropriate level of care based on the severity of their clinical need. The severity of the patient's needs are assessed using protocols, algorithms and clinical judgement that can provide patient disposition to urgent care, emergency care, clinic provider appointments, and /or other services. The Clinical Triage RN will support communication to the patient, family and support systems as appropriate. Exhibits optimal partnership with clinical practices, contact center teams and other community services/resources. Facilitates information through appropriate communication and documentation. The Clinical Triage RN role contributes to guiding patients to the most appropriate site of care based upon their stated care needs, and the interruption of frequent acute hospital or emergency department use patterns.

Required Skills and Abilities

• Demonstrated effective strong organizational, assessment and proven clinical skills among multiple disciplines. Ability to work under the direction of clinicians.
• Superior interpersonal and communication skills. Works collaboratively and respectfully with other healthcare providers to ensure appropriate on-going care.
• Ability to interact professionally with the care team, provide exceptional customer service to patients and visitors, and manage patients' anxiety related to vaccination. Evaluates each session to ensure safe effective care pre and post vaccination.
• Strong verbal and written communication skills with proven ability to successfully communicate the objectives, practices, and mission of the organization. Strong knowledge of vaccines, composition and how to assist with possible adverse reactions.

Preferred Skills and Abilities

• Prior experience in ambulatory case management or care coordination and chronic diseases.
• Prior experience with EPIC Ambulatory EMR.

Principal Responsibilities

• Performs physical assessments of patients, including triage duties and advises on treatment or course of action by having knowledge of nursing care standards and principles.
• Develops, implements, and manages nursing care plans in collaboration with physicians.
• Interviews patients and records medical history to establish data for treatment plan.
• Plans and coordinates the admission and discharge of all patients.
• Instructs patients and families in proper treatment and advises patients on health maintenance and disease prevention.
• Performs patient care procedures by following appropriate policy and procedure.
• Records patients' medical histories and symptoms, operates medical machinery, administers treatment and medications, and coordinates patient follow-up and rehabilitation; assures all procedures for maintaining patient confidentiality are maintained per HIPAA guidelines.
• Identifies education needed to assure competent delivery of patient care for oneself and others in the department.
• May perform other duties as assigned.

Required Education and Experience

Graduation from accredited school of nursing.

Background Check Requirements

All candidates for employment will be subject to pre-employment background screening for this position, which may include motor vehicle, DOT certification, drug testing and credit checks based on the position description and job requirements. All offers are contingent upon the successful completion of the background check.

Health Requirements

This role is a healthcare worker position. Healthcare workers (HCW) are defined as university employees working a healthcare setting who have the potential for direct or indirect exposure to patients, human research subjects or infectious materials including body substance, contaminated medical supplies, devices and equipment, surfaces, or air. HCW have specific health requirements that must be met prior to starting work, including MMR vaccine or immunity, varicella (chickenpox) vaccine or immunity, TB screening, COVID vaccine according to University policy, hepatitis B vaccine or immunity, and annual flu vaccination.

Posting Disclaimer

Salary offers are determined by a candidate's qualifications, experience, skills, and education in relation to the position requirements, along with the role's grade profile and current internal and external market conditions. The intent of this job description is to provide a representative summary of the essential functions that will be required of the position and should not be construed as a declaration of specific duties and responsibilities of the position. Employees will be assigned specific job-related duties through their hiring department.

The University is committed to basing judgments concerning the admission, education, and employment of individuals upon their qualifications and abilities and seeks to attract to its faculty, staff, and student body qualified persons from a broad range of backgrounds and perspectives. In accordance with this policy and as delineated by federal and Connecticut law, Yale does not discriminate in admissions, educational programs, or employment against any individual on account of that individual's sex, sexual orientation, gender identity or expression, race, color, national or ethnic origin, religion, age, disability, status as a special disabled veteran, veteran of the Vietnam era or other covered veteran.

Yale University is a tobacco-free campus.