Medical Assistant

Medical Assistant

We are looking for an ambitious Medical Assistant who is passionate about playing a critical role in a company poised to innovate the healthcare services sector and reach stratospheric levels of growth and success. You should be customer centric, enjoy challenges, possess a proactive, entrepreneurial approach to getting things done.
Compensation: $20-21/hour
Location: 1113 SW 30th Court Moore, OK 73160
Hours: Monday-Friday 7:30am-4:30pm CST
Duties & Responsibilities:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Perform and record patient vitals; Document as appropriate in electronic health record.
Process prior authorizations for patient medications.
Support patients in setting up medications for self-administration, verifying accuracy with an attention to detail.
Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA)
Facilitate communication as needed between the patient, medical staff and the patient's pharmacy.
Manage phone systems: Answer incoming calls to medical services line and provide patient support with medication related questions, refill requests, release requests, appointment reschedules, miscellaneous inquires, etc.
Ensure accuracy of patient pharmacy information in the medical record.
Interact and participate in interdisciplinary staff meetings and day-to-day functioning of clinic.
Perform urine screens as ordered.
Handle and prepare specimens for processing by outside laboratory service.
Skills & Experience:
High school or equivalent required.
Completion of a Medical Assistant training program or Associates Degree in applied science field preferred.
1+ year of experience as a Medical Assistant preferred.
Registered (RMA) or Certified Medical Assistant (CMA) preferred.
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs).
Comfortable handling sensitive and confidential Information (HIPAA).
Comfortable with ambiguity and a willingness to work with a high degree of autonomy in fast paced environment and meet critical deadlines.
Highly organized with strong attention to detail and accuracy.
Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.