Certified Nursing Aide

Medical Assistant

Under the direction of the clinic supervisor, the medical assistant is responsible for the receiving of patients, preparing the patients to be seen by the provider, and assisting the provider as requested in the delivery of care to the patient. The medical assistant works with patients and is knowledgeable with regard to the clinic's patient education program and provides educational materials to the patient when appropriate. The medical assistant is also responsible for the maintenance of supplies and equipment.
Completes any required appointment prep process in advance of the patient's scheduled appointment.
Routinely and appropriately prepares exam rooms for patient appointments and potential procedures.
Maintains an even patient flow that enables provider to maximize treatment time and patient volume.
Rooms the patient and gathers any required information and vitals from the patient per the provider's preferences.
Documents patient care information in the electronic health record accurately and timely.
Performs basic treatments and procedures as well as administers medication accurately, completely, and safely as ordered by provider and according to approved procedures. Demonstrates competence with specific clinical skills. Demonstrates familiarity with clinic/hospital policy and procedures.
Schedules any necessary follow-up appointments/tests, informs patients, and answers patient questions regarding these appointments/tests.
Maintains a knowledge level regarding services provided by the provider and takes time to answer patient questions regarding these services in a sincere and courteous manner either in person or by phone.
Provides instructions/educational materials to patients appropriate to their needs and follow-up/discharge instructions. Feedback indicates communication is positively perceived and is clear, concise, relevant, and understood.
Communicates concisely and clearly to provider, supervisor, co-workers, and ancillary departments.
Works continually to maintain/improve knowledge and skills to uphold professional practice standards.
Attends meetings, completes training modules, and reviews emails as assigned to maintain current knowledge of workflows and information.
Demonstrates clear understanding and proficient use of all computer programs.
Prioritizes work in a manner that balances the different needs of the department and others. Displays cooperative attitude regardless of assignments or workload.
Entry Level
High School
Medical Assistant Program preferred
Current BLS certification from the American Heart Association or the ability to obtain certification within 6 weeks of hire.
Knowledge of telephone etiquette, typing, computer, calculator, copy machine, and use of fax machine and essential medical assistant duties as identified below.
Salary Range: $19.00 to $28.00/hr (based on experience)
Night and evening shift differential
Lead differential
Medical, dental and vision benefits available
403(b) company match available
Tuition reimbursement
Employee discount program
Competitive PTO
Froedtert South is a comprehensive regional healthcare system that has served southeastern Wisconsin and northern Illinois communities 120 years. Froedtert South provides services primarily through the Froedtert Pleasant Prairie Hospital and several other clinic locations. Froedtert South is an Equal Opportunity Employer. Froedtert South does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment decisions are made on the basis of qualifications, merit, and business need.