Order Fulfillment Specialist

Position Overview

The Warehouse Technician (WO) is responsible for supporting warehouse operations and any projects as assigned. The primary responsibility of the Warehouse Technician is shipping/receiving of orders, quality control, inventory control and other warehouse related logistics. The Warehouse Technician will report to the Supervisor, Warehouse Operations or the Manager, Warehouse Operations.

Key Job Responsibilities

Inbound/Outbound Order Processing

• Accurately receive, ship and label product, pick-up product from inventoried locations and pack orders efficiently and accurately for delivery to venues and/or other warehouses

• Perform basic quality control (QC) procedures, presentation of equipment and inventory control

Logistics and Transportation:

• Prepare and process shipments to ship small parcel, LTL and via internal fleet

• Ability to operate industrial powered forklifts including (i.e. Sit-down, reach, stock picker and powered pallet jack)

Safety:

• Perform daily checklists on forklifts and other equipment within the warehouse

• Participate in safety team initiatives

Warehouse Housekeeping:

• Clean and maintain a safe work area

• Maintain equipment as necessary

Customer Service:

• Ensure the highest standards of service while maintaining operation efficiency and a cohesive relationship with other departments

• Maintain a working knowledge of equipment

Job Qualifications

• High School diploma/GED

• 1 to 3 years’ experience in warehouse environment

• Ability to lift over 50 lbs. independently

• Ability to follow written and verbal instructions

• Strong communication skills with other team members, site leadership team and internal and external customers

• Organizational skills with an attention to detail and accuracy

• Ability to multi-task while working in a fast paced environment

• Basic computer skills with an emphasis on Microsoft Office

• Experience using an RF based WMS system (preferred)

• Experience operating industrial forklift equipment

Competencies

• Communicates Effectively

• Decision Quality

• Collaborates

• Instills Trust

• See the big picture

• Drive Results

• Do the right thing

• Value People

Physical Requirements

Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Sitting: 1-2 hours per day

• Standing: 3-4 hours per day

• Walking: 4-6 hours per day

• Stooping: 0-1 hours per day

• Crawling: 0-1 hours per day

• Kneeling: 0-1 hours per day

• Bending: 0-1 hours per day

• Reaching (above your head): 0-1 hours per day

• Climbing: 0-1 hours per day

• Grasping: 0-1 hours per day

Lifting Requirements

• 0-15 lbs*: Frequently

• 16-50 lbs*: Frequently

• 51-100 lbs: Never

• Over 100 lbs: Never

Carrying Requirements

• 0-15 lbs*: Frequently

• 16-50 lbs*: Frequently

• 51-100 lbs: Never

• Over 100 lbs: Never

Auditory/Visual Requirements

• Close Vision: Continuously

• Distance Vision: Frequently

• Color Vision: Continuously

• Peripheral Vision: Occasionally

• Depth Perception: Occasionally

• Hearing: Continuously

Pushing/Pulling Requirements

• 0-15 lbs*: Occasionally

• 16-50 lbs*: Occasionally

• 51-100 lbs*: Never

• Over 100 lbs: Never

*Identifies the physical requirements that team members perform without assistance.

Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

Warehouse

Work is performed at event venues as well as in a warehouse environment. Team members must adhere to appearance guidelines as defined by Encore based in a warehouse environment and when traveling, on an individual venue or a representation of venues in that city or area. When in the Warehouse, work will be completed in an environment with exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members may use high-end audio visual equipment and electrical components. Working times may include irregular hours and on-call status including days, evenings, weekends and holidays.

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Hourly Pay Range: $15.09 - $18.49

The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives.

Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide.

We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.

All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.