Certified Nursing Assistant

Job title: Medical Assistant
Location: Detroit, MI 48202
Shift: 9.30 am - 6 pm(Mon - Fri)

Duties:

Perform initial-response screening following protocols approved by supervising
provider.
Escort patient to room and prepares patient for examination, procedure, and
treatment.
Obtain vital signs and record in the electronic health record (EHR).
Obtain and record patient history employing critical thinking skills.
Prepare for, set up and assist with examinations, procedures, and treatments per
protocols, policies, and procedures.
Prepare, administer, and document oral, parenteral medications, and immunizations
as ordered by the supervising provider, documenting administration following the six
rights in the EHR while maintaining accurate medication & immunization records.
Document care provided during patient visit in EHR.
Recognize and respond to emergencies.
Actively monitors & respond timely to patient requests via telephone encounter, In
Basket message and/or My Chart according to identified time frames and documents
responses in the EHR.
Enter medication, radiology, and lab orders in the electronic health record for
provider sign off.
Discharge patient providing after visit instructions to patient and/or caregiver as
directed by the provider.
Enter medication refill orders per protocol.
Skills:

Serve as a liaison between patients and medical staff in the event of problems or complaints.
Schedule, coordinate, and monitor appointments.
Schedule outpatient procedures.
Apply third party and managed care policies, procedures, and guidelines.
Obtain insurance pre-authorizations.
Enters referrals for provider sign off.
Participate in departmental/divisional Quality Assessment and Quality Improvement
Programs.
Practice Standard Precautions, including hand washing and disposal of biohazardous materials.
Apply principles of aseptic and sterile technique.
Education:

High School or GED
Certified Medical Assistant
BLS