Certified Nursing Aide

Job Title: Medical Assistant

As a Medical Assistant, you will be responsible for providing patient support and communication and facilitating an exceptional patient experience to build and reinforce satisfaction, trust, and drive organizational loyalty. Accountable for welcoming and preparing the patient for their appointment, the Medical Assistant informs patients of relevant and required information for their visit and provides clear communication around the services they are scheduled to receive.

How You Will Get Things Done:

• Performs point-of-care laboratory tests, EKGs as ordered or indicated, suture/staple removal, dressing changes, and other patient care activities
• Collects and documents vital signs, histories, and screenings
• Authorizes prescription refills as directed
• Prepares patients, room, and supplies for visits or examinations
• Performs phlebotomy and correctly processes specimens
• Cleans and maintains treatment rooms and equipment
• Other duties as assigned

How You Will Build Trust:

• Demonstrates kindness and compassion in all patient interactions
• Performs quality controls and equipment checks.
• Participate in brand marketing, rotating throughout the vestibule, with a focus on engaging and increasing patient volume.

How You Will Innovate:

• Prepares and administers PO, IM, and ID medications as directed by the Provider, utilizing the "Rights of Vaccine or Medication Administration"
• Provides instruction to the patient regarding medications and diet

Experience to Drive Change:

• Certified Medical Assistant or eligible within 90 days of hire
• 1 year of experience preferred
• Phlebotomy experience required
• Current BLS certification for healthcare providers preferred; required within 90 days of employment
• High School Diploma/Equivalency required
• Experience in primary care, family practice, internal medicine, urgent care or ER preferred