BayMark Health Services

Certified Nursing Aide

Location : Holyoke, MA, 01040

Job Type : Full Time

Date Posted : 14 October 2025

Description

Full Time Medical Assistant

Health Care Resource Centers is looking for an organized and compassionate Certified Medical Assistant to greet patients, schedule appointments and collect personal information from patients. The Medical Assistant is also responsible for taking vital signs, helping practitioners with treatment and collecting lab samples.

To be successful as a Medical Assistant you must have excellent interpersonal skills and attention to detail. An ideal candidate also demonstrates a non-judgmental and accepting attitude toward the Substance Use Disorder.

Responsibilities:

Schedules intake appointments, records and verifies patients' information and prepares medical records on new and returning patients
Check in patients, escort patients to and from waiting room, interviews patients and measures vital signs, records information into patients' electronic charts
Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes and as needed
Obtains blood specimens and collects nonblood specimens such as urine sputum, for laboratory testing
Prepares treatment rooms for examination of patients and disinfects treatment rooms, equipment and supplies using germicides
Acts as receptionist, performs secretarial duties and prepares and maintains reports and records
Triage/manage questions, phone contacts, and fax messages
File lab results into appropriate binders and distribute lab results to counselors
Attend weekly staff meetings and in-service trainings
Other duties as assigned

Qualifications:

High School Diploma of GED
Minimum age requirement of 18
Medical Assistant must be certified or registered
Phlebotomy is involved in the position and is a required skill.
Possess CPR/BCLS certification
Familiar with State Regulations, DEA regulations and TJC and / or CARF Accreditation
Excellent written and verbal skills required; working knowledge of MS Office and patient management software
Ability to establish a positive rapport with patients; demonstrate a non-judgmental and accepting attitude toward the Substance Use Disorder population.
1-2 years’ prior healthcare experience in similar field and environment preferred
Satisfactory drug screen and criminal background check.

Salary Range:

Salary ranges from $19.55 to $21.37 an hour.

The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty, and training.

BayMark offers excellent benefits:

401K match
Medical, Dental, Vision Insurance
Voluntary Worksite Benefits (i.e., Accidental Injury)
Company paid Short & Long Term Disability
Company paid Basic Life Insurance
Paid Time Off
Bereavement Leave
Flexible Sick Time
Employee Referral Program
BayMark Perks Program
Jury Duty & Witness Duty Leave
BayMark University Learning

Here is what you can expect from us:

Health Care Resource Centers a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

Health Care Resource Centers is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

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