Warehouse Manager

Warehouse Manager

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints. As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible. Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves. Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential. Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Job Description

Primary Function of Position:

Achieve given team performance goals for Warehouse operations. The goals will include inventory management, receiving, and materials movement-related metrics. This position is responsible for overseeing personnel, administration of the warehouse operations, and inventory management functions related to receiving, warehouse, WIP, and pack-out activities.

Roles & Responsibilities:

• Ensure 3PL provider has appropriate staffing levels of warehouse personnel to support ISI business requirements, follows ISI handling procedures, meets high-quality standards, production schedules, operations dept goals, and productivity requirements
• Maintain documented procedures to define Receiving, Material Movement and Storage, Kitting, and Shipping roles and responsibilities
• Maintain data compliant with SOX and regulatory controls, including records for timeliness and accuracy of Inventory, Receiving, and Shipping
• Analyze and correct issues related to FG and NPI storage quantities and shipped material
• Optimize operational efficiencies through the application of Lean practices, which include (but are not limited to):
• Capacity management and analysis of workloads Identification and elimination of waste in all Warehouse operations
• Development of carrier and supplier community activities that support internal flow improvements
• Provide vision and direction to the workgroup and drive training to Lean Material flow practices
• Ensure optimal inventory levels of commodities are maintained to meet production requirements
• Drive Planning and Purchasing to reduce both backorder and overstock situations
• Ensure that company procedures, including SOX and FDA requirements, are understood and adhered to
• Responsible for managing employee training record completion and status Evaluate and provide annual performance feedback to direct reports and interim counseling to ensure performance criteria are met
• Implement Short-Term Problem Containment and Long-Term Corrective Action for Shortages and Missed Shipments
• Drive continuous improvement of current systems and processes and work closely with production planning and management to optimize the value stream opportunities
• Responsible and accountable for Cycle Counts of required locations per published schedules
• Performance to Budget Interface with and support: manufacturing, quality control, finance, planning, field service, and order management

Qualifications

Skills, Experience, Education, & Training:

• Minimum Bachelor's degree and/or equivalent applicable work experience
• Minimum of 5-7 years experience in Manufacturing and/or RMA operations, preferably in large capital equipment or medical device industry
• Proficient in the use of personal computers and SAP to perform daily work
• Strong SAP, Kardex, Inventory Control, and Kaizen knowledge a plus
• Familiar with the Microsoft Office suite of programs and MRP systems
• QAD and Agile experience preferred
• Proven track record of being an effective Supervisor in a fast-paced manufacturing company
• Demonstrated knowledge of Kanban systems, kitting, and other Lean material flow practices
• Demonstrates concern for precision and thoroughness
• Proven ability to consistently lead a team to achieve stretch goals and objectives
• Ability to provide positive direction by encouraging peers to commit to high quality and performance standards
• Ability to handle multiple tasks and projects successfully
• Superb communication skills, including written and verbal instruction
• Effectively manages task breakdown, helps keep individual contributors on task, player-coach, and can step in and perform complex tasks
• In-depth knowledge of inventory control systems and processes and root cause analysis
• Expert knowledge of safety requirements and material handling equipment operation
• Knowledge of WMS systems is a plus
• Ability to be flexible in job duties as new facility ramps up into full production
• We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity
• It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications