Levy Sector

Customer Service Representative

Location : Des Plaines, IL

Job Type : Part Time

Date Posted : 19 October 2025

Pay: $19.00

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Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Are you looking for a job with competitive wages, one in which you can learn and grow and be a part of a great team? We're hiring! Great team member perks like Instapay (early access to your wages) and high interest savings both through the EVEN app.

From the stadium to the head table, Levy leverages unbridled creativity, custom strategies, impeccable service, and true love for great food to create unforgettable experiences. Founded in Chicago 40 years ago as a Delicatessen, Levy now finds itself as a leading presence in the Food, Beverage, and Retail industry across 200 plus Entertainment, Sports, and Restaurant venues across the country.

For more information on what we are about as a company, check us out by following the link below: http://www.levyrestaurants.com/who-we-are/

Job Summary

Position Summary:

We are seeking energetic, customer-focused Team Members to join our Madhouse Team Store in the United Center. The Madhouse Store is located in the Atrium at the United Center. The Madhouse Store is open all year long and features everything Chicago Bulls and Chicago Blackhawks. This part-time union role plays a vital part in creating a memorable shopping experience for guests by delivering top-tier customer service, maintaining store cleanliness and presentation, and assisting with merchandising and cashiering duties. Ideal candidates will be outgoing, organized, and thrive in a fast-paced, event-driven environment.

The United Center is the largest arena in the United States and is located near the West Side of Chicago, Illinois. The United Center hosts concerts, other events, and is home to the Chicago Blackhawks of the National Hockey League and the Chicago Bulls of the National Basketball Association.

Key Responsibilities

Customer Service:

Deliver exceptional, friendly service and proactively assist every guest.
Greet and acknowledge all customers promptly, even during busy times.
Engage guests with product knowledge, promotions, and availability.

Store Operations:

Keep the store clean, organized, and visually appealing.
Learn product placement and vendor details to assist guests confidently.
Maintain stocked merchandise; report shortages before store opening.
Participate in store opening tasks and support merchandising standards.
Locate items or sizes by coordinating with management or warehouse.

Merchandising:

Hang, fold, and organize merchandise per store guidelines.
Place size stickers correctly on folded tees.
Ensure hangers face the same way and merchandise is sized and straightened continuously.
Stay updated on new products and store layout changes across all departments.

Cashiering (if applicable):

Ensure register readiness and accurate transactions with proper cash handling.

Additional Duties:

Assist teammates and perform other tasks as assigned.

Qualifications

Retail or customer service experience preferred.
Strong communication and teamwork skills.
Flexible availability including evenings, weekends, and holidays.
Ability to stand for long periods and handle physical tasks.
Friendly, enthusiastic, and guest-focused.

Work Environment

Fast-paced, event-driven retail setting with varying customer volumes.
Team-oriented with frequent guest interaction.

Apply to Levy today!

Levy is a member of Compass Group USA

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Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Associates of Levy are offered many fantastic benefits.

Instapay (early access to your wages) and high interest savings both through the EVEN app
Associate Shopping Program
Health and Wellness Program
Discount Marketplace
Employee Assistance Program

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information.