Order Fulfillment Specialist

Warehouse Associate

Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career. When you work in our warehouses, you'll play a vital part in helping people sleep well so they live well every day.

Job Details:

Knowledge of general warehouse operations and the equipment and function of Powered Industrial Trucks for product relocation and safety inspection.

Physical Demands:

Warehouse Environment:

• Lift or move 100 pounds or more
• Sitting frequently
• Standing frequently
• Walking frequently
• Talking frequently
• Hearing frequently
• Usage of hands and fingers
• Reaching with hands and arms
• Stooping, kneeling, crouching, or crawling occasionally
• Sight is required to ensure the safety of yourself and others.

Essential Responsibilities:

• Load and unload product from delivery trucks and vendor shipments.
• Stage deliveries.
• Store all product in designated location.
• Ensure inventory is dated and rotated per schedule.
• Inspect products for defects and damages when receiving or shipping.
• Obtain appropriate and authorized signatures on paperwork.
• Assist in customer pickups, providing exceptional customer service.
• Participate in inbound and outbound quality assurance processes.
• Operate and maintain order pickers and warehouse equipment.
• May operate other specialized equipment to move and distribute freight.
• Maintain grounds by picking up papers and trash and cleaning parking lot and entrance to building.
• Maintain stock and merchandise area, keeping it organized and clean.
• Ensure cleanliness of offices, bathrooms, warehouse floor, truck docks and aisles through mopping, sweeping, and washing.
• Remove trash daily by emptying trash containers, transporting materials to disposal area, and recycling materials.
• Clean and sanitize product per Company standard operating procedure.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Communicate professionally with all internal and external contacts.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and company operations.

Professional Experience:

• 1+ Years general work experience preferred

Skills List:

• Strong communication skills.
• Ability to pay close attention to detail.
• Ability to manage time efficiently to ensure completion of work.

Benefits Included:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Compensation: Competitive pay rate of $18.00 per hour depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.

Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/Disability

Diverse candidates are encouraged to apply. Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.