Receptionist

Receptionist Position

Forest View Hospital, located just seven miles southeast of downtown Grand Rapids, Michigan, is a private 108 bed psychiatric facility that serves children, adolescents, and adults. We are licensed by the State of Michigan, fully accredited by The Joint Commission and we bring more than 45 years of experience to the evaluation, diagnosis and treatment of a wide range of behavioral health problems. We are seeking qualified applicants for a Receptionist.

The Receptionist cordially greets and receives hospital guests, ascertains their needs and appropriately directs visitors. Operates the hospital switchboard in a professional manner and correctly routes calls. Performs admission registration process and a variety of clerical duties. Complies with attendance and punctuality policy. Performs other duties as assigned by supervisor.

Schedule: Monday-Friday 7:00am-3:00pm

Essential Job Responsibilities:

• Operates the hospital switchboard and paging system functions in a professional, courteous, and effective manner directing all incoming calls to the appropriate person.
• Welcomes visitors to the hospital in a warm and helpful manner.
• Maintain visitor log, passes and adherence to established procedure.
• Protects confidentiality of hospital information and hospitalized patients information, strictly adheres to privacy and patient rights procedures.
• Performs admission procedures, demonstrating comprehension of admission forms and facility to answer patient/visitor questions regarding the process.
• Accurately performs clerical including entering data and managing reports.
• Perform opening and closing procedures.
• Comply with hospital policy regarding handling patient valuables and cash drawer.
• Accept payment and give receipts for hospital cafeteria tickets.
• Complies with Hospital policy and departmental policies on attendance and punctuality.
• Assists with COVID-19 protocols including screening of visitors and staff and additional cleaning requirements for the front lobby and assessment rooms.
• Perform other duties as assigned.

Benefit Highlights:

• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• Generous Paid Time Off (PTO) of 6.46 hour biweekly accrued
• Basic Life Insurance of 1x your salary
• Short-Term Disability (STD) and Long-Term Disability (LTD)
• Student Loan Reimbursement Program (Up to $200 per month)
• Tuition Reimbursement
• Pet Insurance and much more

About Universal Health Services:

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 300 corporation, annual revenues were $15.8 billion in 2024. During the year, UHS was again recognized as one of the World's Most Admired Companies by Fortune; and listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications:

Education and Experience Requirements:

• High school graduate or equivalent
• Accurate typing skills and previous office experience
• Effective oral and written communication skills and demonstrated interpersonal skills to interact with a diverse population
• Ability to make independent, responsible decisions upholding hospital policies

EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.