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Zaxby's

Zaxby's

Food Service Manager

Location : Ooltewah, TN, 37363

Job Type : Other

Date Posted : 3 November 2025

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General Manager

Are you a highly skilled and motivated individual looking for an immediate opportunity as a General Manager? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect job for you!

Zaxby's is an American chain of fast casual restaurants offering delicious chicken wings, chicken fingers, sandwiches, and salads. With over 900 locations, Zaxby's is a well-established brand in the South. Join our team at 1788 Chicken, an independent franchisee with 50 Zaxby's locations and counting!

We at 1788 Chicken are all about Fresh Chicken and Fellowship. Our goals are to serve up the freshest, best tasting chicken in town and to get to know and enjoy our fellow employees, our customers, and the community. If you love people and food, we have a job you'll love! We're looking for leaders who can be the face of our organization and offer incredible customer service. We need leaders who are responsible, enthusiastic, relational, confident, hardworking, and have a tidy appearance.

Job Summary

The General Manager is responsible for the management of all restaurant operations. They are responsible for developing relationships with employees, customers, and the community. The GM ensures the highest standards of food quality and fosters an atmosphere of friendliness and fellowship in the store. The GM's goal is to carry out the mission of providing Fellowship and Fresh Chicken to all who come to 1788 Chicken. Key areas of focus for the GM should be Culture, Care, Communication, Controls, Coaching, Customer Experience, and Community Involvement.

Duties and Responsibilities:

  • Culture: Align with and support 1788 Chicken's vision and philosophy
  • Care: Care for people (employees, peers, customers, vendors, etc.)
  • Communication: Communicate effectively
  • Coaching: Coach your employees on their performance
  • Customer Experience: Be constantly concerned about the customer experience
  • Critical Items: Use the created 1788 Chicken systems and processes
  • Controls: Ensure that all policies and procedures are being followed
  • Staffing of restaurant
  • Inventory
  • Ensure the financial success of the restaurant
  • Help train new staff and continuous training of existing staff
  • Ensure all staff are following and supporting 1788 Chicken culture and mission
  • Responsible for achieving all financial targets set for their store
  • Terminating and disciplining staff
  • Developing leaders in their restaurant

Benefits and Perks:

  • Competitive Pay
  • Employee Benefits
  • Free Meals
  • Paid Time Off

Required Education and Experience:

  • High school diploma or equivalent
  • 5+ years in the restaurant industry
  • 3+ years of management in the restaurant or an equivalent industry with at least 1 year as a General Manager

Location: Lookout Mountain 3105 Cummings Hwy, Chattanooga, TN 37419, USA

If you are a talented and dynamic individual looking for an exciting opportunity to lead a successful restaurant, apply now and join our team at 1788 Chicken!

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