Forklift Operator

Summary

Responsible for pulling, weighing, preparing and completing documentation for customer orders which are to be delivered by commercial trucker.  Load/unload truck shipments.  Warehouse received material and finished product in proper location.  Support other departments to retrieve and replace inaccessible stock as needed.

Key Deliverables

• Correctly pulled/boxed/prepared customer orders
• Work environment cleanliness, and organization
• No safety incidents or accidents
• Well maintained packaging and shipping supplies

Key Accountability Metrics

• Satisfactory ISO and QC audits
• Monthly Customer Complaint Report
• Performance appraisals

Key Responsibilities and Essential Functions

20% Pick and Pack Customer Orders

Picks orders which are to be delivered by commercial trucker based on customer order and completes required documentation.  Prepares pulled orders and places in holding area for truck pick up.

40% Load/Unload Shipments – Warehouse Material and Product 

Loads and unloads truck shipments received through Distribution.  Follows proper procedure to handle deliveries in order to facilitate entry into Harris inventory system.  Warehouses received materials and finished product in proper Manufacturing or Distribution areas, recording location on appropriate documentation.

20%Other Departments Support 

Aids other departments by pulling and replacing inaccessible stock using forklift.  
5% Follow Safety Regulations

• Works safely and supports safety within their team across the organization – as required.
• Participates in safety training and demonstrates a high regard for safety at all times.
• Wears PPE as required by safety regulations.

5% Maintain Quality

Maintains quality by verifying that pulled product, packaged or not, meets Deliveries requirements and work procedures. 

5% Complete Documentation

Completes the following forms/reports as required by department procedures:
•    Deliveries
•    Returned Goods Authorization
•    Daily 5S Check Sheet
•    Daily Forklift Inspection
•    Packaging/Shipping Supplies Checklist
•    Packing List on incoming shipments

5% Support Department and Company Initiatives

• Works on cost saving projects, Six Sigma projects, and provides support for other team members and projects.
• Attends team meetings.  Utilizes lean tools and techniques such as 5S and visual factory concepts in maintaining order and cleanliness.  
• Performs additional tasks to support production as needed or directed by supervisor or management.

Education and/or Experience

 Required – 2 or more years of related work experience and High school diploma or GED or equivalent combination of education and experience.

Preferred – Experience related to distribution; some computer knowledge; forklift license.

Core Competencies Required from Employees

Maintains a Customer Focus – Demonstrating exceptional service to both internal and external customers giving high priority to understanding and satisfying the customer.

Takes Ownership – Demonstrates a continuous drive to achieve superior results and takes responsibility for those results.

Is a Team Player – Has the ability to collaborate effectively with others to achieve common goals. Recognizes situations in which team members need to work together to solve work tasks at hand.

Uses Sound Judgment / Integrity – Takes action that is well-reasoned, which represents the best interest of the business.

Achieves Quality Results – Flawlessly executes on objectives to ensure the long- term success of the organization.

Key Knowledge, Skills, Abilities, and Qualities Required

Qualities and Skills

Initiative, flexibility, responsibility and independence, ability to multi-task, goal-oriented, teamwork, excellent communication skills, ability to handle projects of varying scope, attention to detail, respectful of others, and willing to share expertise with others.

Language Skills                                            

Ability to read and interpret documents such as safety rules, specific customer requirements, procedures.  Ability to communicate effectively with coworkers

Mathematical Skills                                      

Ability to work with basic mathematical concepts. 

Reasoning Ability                                      

Ability to define problems collects data, establish facts, and draw valid conclusions.  Ability to interpret technical instructions.

Physical Demands of Position – See Physical Demands Form