Foot Locker

Customer Service Representative

Location : Papillion, NE, 68046

Job Type : Other

Date Posted : 21 October 2025

Job Opportunity

Overview: You shop here all the time. So why not work here? As part of a team, your primary focus is to create a warm and friendly shopping environment by providing extreme customer service. You will be accountable for knowing and achieving personal productivity goals, to divisions' productivity standards. Even the rookies get to start on our team!

Responsibilities:

Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
Delivering sales, outstanding customer experience, and operational expectations
Maintaining personal and productivity goals
Connects with every customer by asking open-ended questions to assess needs
Ability to learn and share expertise of products and trends to fit customer's needs
Maintains an awareness of all product knowledge, and current or upcoming product / trends
Contributes to a positive and inclusive work environment

Qualifications:

0-3 year of retail experience
Confident and comfortable engaging customers to deliver an elevated experience
Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
Initiates completion of tasks or activities without necessary supervision
Flexible availability including nights, weekends, and holidays