Customer Service Representative

Produce Department Associate

At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.S. military commissaries, retail store guests and, most importantly, our Associates. In fact, we see a day when each will say, "I can't live without them."

Our SpartanNash family of Associates is 20,000 strong, ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists. Each of them plays an integral role in SpartanNash's People First culture, Operational Excellence and Insights that Drive Solutions. Ready to contribute to the success of our food solutions company?

Location: 1814 Breton Rd SE - Grand Rapids, Michigan 49506

Position Summary:

This role is to maintain and operate the produce department including trimming and preparation of merchandise according to company and department standards; to ensure that the work shift contributes to the financial best interest of the store. Complete all other duties as assigned in a timely manner.

Here's What You'll Do:

• Cut, slice, and prepare produce as directed; follow established procedures for culling, trimming and storing product.
• Weigh, package and label products.
• Handle spoiled/damaged products per established guidelines.
• Properly fill, rotate and merchandise produce and floral shelves, cases and displays; assist with unloading deliveries and stacking product in coolers.
• Notify the Manager if products and supplies need to be ordered.
• Practice suggestive selling techniques with customers.
• Have familiarity with all products carried in the department; know differences in price, taste, preparation, use etc.
• Maintain clean, attractive and well stocked departments.
• Follow all PPE and Safety Guidelines
• Follow all Food Safety and Cleaning Expectations
• Follow Guest Experience Guidelines
• May be assigned tasks in other departments based on customer experience need
• Additional responsibilities may be assigned as needed.

Here's What You'll Need:

• High School Diploma (GED) preferred
• One year of retail or related experience preferred.
• Must be able to work with fresh fruits, vegetables etc. without negative allergic consequences that adversely affect the ability to perform.
• Ability to read, write, comprehend, and interpret documents
• Basic mathematical skills
• Detail Oriented

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.