Customer Service Representative

Pharmacy Technician

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Dispense any or all of the following: unit doses, specialty pharmaceuticals, injectables, IV, enterals and related supplies following state and federal regulations and company policies and procedures. May compound medications using appropriate components, and supplies. Assist in managing infusion pump inventory to include but not limited to processing pick up tickets for pump pickups, managing current pump inventory, assisting with identifying and sending pumps due for routine.

Location: 5895 Core Rd. Suite 417 Charleston, SC 29406

Schedule: Monday through Friday from 8:30am-5:00pm

Primary Responsibilities:

• Accurately pick, pack, and process outgoing pharmacy orders in accordance with established procedures and local State Board of pharmacy
• Adhere to policies and procedures pertaining to packing medication and supplies, ensuring the integrity of the product for our patients
• Perform various warehouse functions such as emptying trash, assembling boxes, cleaning work area, processing and cleaning returned equipment, etc
• May also assist with inventory duties, including proper storage and restocking of medication and supplies, receiving, and unpacking vendor shipments, and performing counts of physical inventory
• May also support administrative tasks for the Pharmacy, such as scanning documents
• Create or fix shipping labels as needed and bring packages to shipping, mail, and courier as needed
• Communicate with the Pharmacy Manager/Pharmacy Supervisor regarding all patient questions and/or issues
• Adhere to all HIPAA (Health Insurance Portability and Accountability Act) regulations and UHG Confidentiality and Code of Conduct

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• Active and unrestricted Pharmacy Technician Registration in the state of South Carolina or ability to obtain within 30 days of employment
• 1+ years of experience working in a warehouse setting
• Beginner level of proficiency with computer and Windows PC applications including the ability to navigate and learn new and complex computer system applications
• Ability to work onsite at 5895 Core Rd. Suite 417 Charleston, SC 29406, Monday through Friday from 8:30am-5:00pm
• Ability to lift to 30 lbs. regularly, occasionally lifting to 60 lbs
• Ability to stand for an 8-hour shift
• Access to reliable transportation

Preferred Qualifications:

• Previous Home Infusion experience or hospital experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.