Certified Nursing Assistant

Medical Assistant

Our team at Minivasive Pain and Orthopedics - Houston (77054) is looking for a full-time Medical Assistant to provide direct patient care in the outpatient clinical setting. The Medical Assistant is responsible for supporting a positive patient experience by performing administrative and certain clinical duties under the direction of physician or nurse manager and will assist the physician in scribing patient notes.

Essential Functions

Demonstrates Customer Service Standards (smiles and makes eye contact greets each patient and visitor seeks out patient and visitor contact displays appropriate body language at all times takes 5 minutes each day to go above and beyond for one patient or visitor honor diversity and thanks each customer)

Works efficiently and completes tasks thoroughly to optimize patient flow while maintaining quality and patient/provider satisfaction

Escorts patient(s) to exam rooms interviews patients measures vital signs including weight blood pressure pulse temperature and documents all information in patients chart

Confirms patient DOB and full name

Confirms reason for visit and date of injury

Educates and may give directions to patient regarding medication and treatment plan as instructed by physician or physician assistant

Maintains patient charts ensuring all related reports labs and information is filed and available in patients medical records/file prior to their appointment. Ensure completeness and accuracy of patients forms

Patient must have a referral form unless sent from another provider

Patient must have x-ray or MRI report

Check off list must be completed

Letter of Protection must be in the patient file if applicable

Completes necessary forms as requested including but not limited to disability and FMLA forms

Completes parking placard and/or license plate form

Completes Urine Toxicology (UTOX) test for patient and adheres to the Testing Personnel responsibilities and duties

Evaluates toxicology report and accurately identifies results

Calls in for patient prescription refills

Completes op-notes if applicable and ensures completeness and accuracy of patients forms and Scribe notes

Keeps exam rooms clean and stocked with adequate medical supplies

Maintains and responds to e-mails telephone calls and inquiries

Responds to and fulfills requests for information including sending faxes and e-mails

Takes telephone messages and provides feedback and answers to patient/physician/pharmacy calls

Communicates and documents any status updates and changes regarding patient and treatment plan

Uses downtime efficiently aware of team members workload and constantly helps and responds positively to requests for assistance from other team members

Protects patient and family privacy rights and maintains confidentiality of patient records in accordance to policy and procedure and HIPAA requirements

Follows all safety rules on the job. Reports all accidents promptly and corrects minor safety hazards

Communicates with peers and management regarding any hazards identified in the workplace

Travels as necessary to other facilities

Performs other duties as assigned

Knowledge Skills and Abilities

• Must have the ability to distinguish color to accurately interpret toxicology report and results
• Knowledge of administrative and clerical procedures and systems such as word processing managing files and records and other office procedures and terminology
• Meticulous attention to detail
• Ability to adapt with flexibility
• Ability to work as a team and independently by guiding oneself with little or no supervision
• Ability to maintain effective and organized systems to ensure timely patient flow
• Excellent polished patient interaction skills.
• Ability to communicate professionally with patients
• Exceptional customer service and phone etiquette
• Strong computer skills with proficiency in Microsoft Office including Outlook Excel Word & E-Clinical
• Energetic with a desire to learn and develop new skills

Education and Experience

High School diploma or GED

One (1) year in medical office setting

Starting pay rate: $18.00/hour

Benefits offered:

• 3 Medical Plans
• 2 Dental Plans
• 1 Vision Plan
• Employee Assistance Program
• Short and Long-Term Disability Insurance
• Basic and Voluntary Life with AD&D Plan
• 401(k) with a 2-year vesting
• PTO + Holidays

Compensation to be determined by the education experience knowledge skills and abilities of the applicant internal equity and alignment with market data. Employment for this position is contingent upon the successful completion of a background check and drug screening.