Customer Service Representative

Summary

Non-Negotiable Base Pay:

$15.75/hour + Uncapped Commission
1st Year On-Target Earnings:

$68,000. No sales experience required. Paid Full time training provided!
This role is on-site at 1285 Joe Battle Dr, El Paso, TX 79936.
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our award-winning Inside Sales & Retention team excels at driving customer decisions by selling the value of EchoStar's products and services using a consultative approach. This role involves

100% inbound calls

from new and existing customers.
Job Duties and Responsibilities

What You'll Do:
Position and sell products/services to new and existing customers
Assess customer needs and offer the best solution
Bounce back from challenging calls and stay focused on long-term goals
Manage time effectively while engaging with customers and handling data entry
Provide exceptional customer service to build and maintain relationships
What's in it for You:
Career Growth:

Opportunity to promote up to two levels in your first year
Uncapped Commission:

Top performers earn over six figures
Rewards and Recognition Program

: Earn high-value prizes & trips
Comprehensive Benefits:

Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks:

Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month)
Skills, Experience and Requirements

High school diploma/GED
Ability to work Full time on-site
Flexible to work shifts which can include evenings, weekends, or holidays
Smartphone/device with active network connection
Pre-employment screen
Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity
Benefits:

From versatile health perks to new career opportunities, check out our benefits on our careers website .
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact (see below) if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights ( English/Spanish )
Salary Ranges

Compensation: $15.75/Hour - $34.87/Hour