Software Engineer

Software Engineer Opportunity At Azure Cloud Experience

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our innovations empower billions of customers worldwide.

Our mission in Azure Cloud Experience (CXP) is to transform Microsoft Cloud customers into fans. We are customer-obsessed problem-solvers charged with driving a vision to maximize quality, reliability, and security of the Microsoft Cloud and, in turn, to optimize customer experiences (CXP). We orchestrate deep engineering engagements in areas like incident management, support, and workload deployment and stabilization. We analyze and amplify customer voices within our own team and across product teams, centering customer needs in our Quality vision for Azure. We innovate ways to scale customer care through in-product experiences and platforms. Our culture of growth mindset and inclusion is central to who we are and how we work. We know that empowering our customers starts with empowering every team member to do their best work.

Every minute of every day, our customers stake their entire business and reputation on the Microsoft Cloud. When we achieve our world-class standards of quality, security, reliability, and support, our customers win. You can help us achieve our mission.

We're looking for a Software Engineer to join us to work on a big bet for Microsoft, Azure. If you are passionate about cloud computing and work with services using leading technologies, and you want to play a role in the design of mission critical features for Azure, then we have a tremendous opportunity for you.

Incident Management (IcM) is a mission critical service in Azure CXP. It is the One Incident Management System for all Microsoft services, the cornerstone of our efforts to enable every Microsoft service team to efficiently manage incidents and keep services healthy.

IcM is looking for a Software Engineer who loves technological challenges and problem solving, is excited about online services, cloud computing, data processing and AI, and is passionate about making better software while continuously improving the development process. We need an engineer who is a self-starter and likes to learn every day. As a member of our team, you will participate in all stages of our engineering lifecycle - from initial research and discovery, quick iteration on promising concepts, solution prototyping, designing, and delivering features end to end - including system architecture, code, deployment, scale, performance, and quality, all the way through successful service rollout and live site support. You will have ample opportunities and scope to demonstrate your technical abilities.