Hire Fixz LogoHire Fixz

  • Home
  • About Us
  • Contact Us
Highgate Hotels

Highgate Hotels

Job Front Desk Agent

Location : Charleston, SC, 29401

Job Type : Other

Date Posted : 3 November 2025

  1. Home
  2. Organizations
  3. Highgate Hotels Jobs Hiring Near Me
  4. Job Front Desk Agent job in Charleston, SC, US

Front Office Agent

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location: La Quinta Charleston - Riverview

11 Ashley Pointe Drive Charleston, SC 29407

Overview

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities

  • Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
  • Follow all cash handling and credit policies.
  • Be aware of all rates, packages and special promotions as listed in the Red Book.
  • Be familiar with all in-house groups.
  • Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
  • Be familiar with hospitality terminology.
  • Have knowledge of emergency procedures and assist as needed.
  • Handle check-ins and checkouts in a friendly, efficient and courteous manner.
  • Use proper two-way radio etiquette at all times when communicating with other employees.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
  • Be able to complete a bucket check, room rate verification report, and housekeeping report.
  • Balance and prepare individual paperwork for closing of shift according to hotel standards.
  • Maintain and market promotions and guest programs.
  • Maintain a clean work area.
  • Assist guests with safe deposit boxes.

Qualifications

  • College course work in related field helpful.
  • Experience in a hotel or a related field preferred.
  • High School diploma or equivalent required.
  • Computer experience required.
  • Customer Services experience preferred.
  • Maintain a warm and friendly demeanor at all times.
  • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
  • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to cross-train in other hotel related areas.
  • Must be able to maintain confidentiality of information.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Perform other duties as requested by management.

Top searches

Part time receptionist jobs near me

No experience jobs near me

Jobs hiring immediately

Seasonal jobs near me

Jobs near me hiring immediately

Weekend jobs near Charleston, SC

Jobs hiring immediately near me​

Jobs hiring near me no experience

Job openings near me

Jobs hiring near me

Jobs available near me

Part time retail jobs near me

Night shift jobs near me

Employment opportunities at Highgate Hotels

Highgate Hotels front desk jobs

Careers at Highgate Hotels

Highgate Hotels hiring near me

Receptionist jobs in Highgate Hotels

Jobs in Highgate Hotels

Jobs at Highgate Hotels

Highgate Hotels careers in Charleston

Highgate Hotels jobs in Charleston, SC

Highgate Hotels retail jobs

Highgate Hotels jobs near Charleston, SC

Highgate Hotels entry level jobs

Highgate Hotels job openings

Top trending job titles hiring now

Receptionist jobs near Charleston, SC

Front office executive jobs

Help desk jobs near Charleston, SC

Office receptionist jobs

Front desk jobs near Charleston, SC

Front desk associate jobs

Office coordinator jobs

Retail receptionist jobs

Office assistant jobs

Searches you may like

Part-time jobs with hourly pay

Retail jobs hiring near me​

High paying jobs near me

Front desk receptionist jobs near me

Part time weekend jobs

Jobs near me that are hiring

Part time jobs near me no experience

Urgent hiring jobs near me

Part time jobs near me

Jobs near me

Job openings near me part time

Trending Searches in Charleston, SC

Jobs hiring in Charleston, SC

Retail jobs near Charleston, SC

Job openings in Charleston, SC

Entry level jobs near Charleston, SC

Entry level retail jobs in Charleston

Part time jobs near Charleston, SC

Receptionist jobs in Charleston, SC

High paying jobs in Charleston

Careers near Charleston, SC

Jobs near Charleston

Jobs in Charleston, SC


Related Jobs

Front Desk Agent

Crescent Hotels & Resorts

Location : Taylors, SC

APPLY NOW

Front Desk Agent

Grand Hotel

Location : Charleston, SC

APPLY NOW

Front Desk Agent

Crescent Hotels & Resorts

Location : Greenville, SC

APPLY NOW

Other Info

  • About
  • Contact
  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy

Top Organizations Hiring

  • Dollar General
  • Stability Healthcare
  • Host Healthcare
  • Triage Staffing
  • Anders Group

Top Cities Hiring

  • Columbus, OH
  • Atlanta, GA
  • Asheville, NC
  • Denver, CO
  • Nashville, TN

© 2025 Hire Fixz.
All Rights Reserved.