Medical Assistant

Medical Assistant

The Medical Assistant provides patient care and operational support to Physicians, Physician Assistants, Nurse Practitioners, and Nurses in the urgent care clinic and outpatient clinic. The Medical Assistant team is responsible for assisting with flow management. Good communication with each other and with the medical providers is a high priority within the service. The successful candidate for this position needs to be a good communicator and an eager learner interested in quality improvement and evidence-based care. Some of the Medical Assistant responsibilities include performing point of care diagnostic tests; logistical support for sports physicals for incoming students; daily stocking and maintenance of exam rooms; maintaining inventory of medical supplies; sterilization of medical instruments; preparing patients for medical visits including recording chief complaint and vital signs in the electronic medical record; and coordinating off-site referral appointments and diagnostic studies, and other duties as assigned.

This is a regular, 10-month position with benefits. Daily work schedule will be Mon-Fri: 8am-5pm; Will be included in rotation for evening hours (5pm 7pm) and Saturdays clinic (8am 4pm), with a weekday schedule adjustment.

Responsibilities

• Clinical Care

• Perform patient intake
• Collect and record patient data (vital signs, height, weight, etc.)
• Room patients and prepare them for exams & procedures
• Set up patient care equipment
• Apply certain orthopedic appliances (knee immobilizers, slings, etc.)
• Document medications and allergies
• Provide patient education (crutch training, etc.)
• Performs CLIA waived testing such as, urine dip tests, Strep screens, Flu tests and Pregnancy tests.
• Assign patients to healthcare providers
• Manage patient flow throughout the clinic
• Perform EKGs
• Coordinate referrals and follow-up care
• Provide discharge planning
• Refer patients to the Triage Nurse for triaging
• Assists with sports physicals for incoming freshman students
• Responds to and assists in management of emergency situations
• Other duties within the scope of their practice under NJ state law, as delegated by the PCP or RN

Operations

Exam Rooms

• Responsible for daily stocking and maintenance of exam rooms in the urgent care clinic and individual providers' rooms.
• Maintain accurate listing of supplies to be replenished as well as knowledge of medical supplies and instruments.
• Participate in clinic daily opening and closing procedures

Medical Supplies and Equipment

• Maintain inventory of clinic supply closet, athletic braces and casting materials, personal protective equipment; Monitor clinic equipment, e.g., microscope, oxygen tank, cryotherapy gun, etc.
• Follow infection control procedures for discarding used needles and supplies appropriately

Administrative Duties

• Participation in all team huddles
• Receives patients, scan paper documents to the EMR when needed, makes photocopies of reports and health education materials; and assists in the preparation of records for all students.
• Has thorough knowledge of clinical and administrative flows and procedures of the clinic
• Schedule referral appointments as needed
• May need to draft work calendars and make provider assignments for MA team

Qualifications

Essential Qualifications:

• High School Graduate
• 1+ years of relevant experience
• Certification as a Certified Medical Assistant or Registered Medical Assistant
• Must have knowledge of medical supplies, equipment and procedures
• Computer proficient
• Have the ability to work with all levels of the organization
• CPR/AED certification
• Rooming and flow management experience
• Be knowledgeable in principles and methodologies (e.g., Plan-Do-Study-Act, Root Cause Analysis, measurement, data collection, and analysis) needed to support and lead Quality Improvement projects and activities and/or willing to attend UHS-based Quality Improvement basic training within first 6- months of hire.
• Respects the cultures and identities of others.
• Demonstrates curiosity and open mindset regarding those of different identities and cultures.
• Demonstrates a commitment to diversity, equity, and inclusion