Retail Sales Associate - Pleasanton

Sales Consultant

Pet Food Express is the best place to shop for pet supplies and it's all because of the passionate people who work here. Our employees are sales-driven individuals who thrive on helping pet parents find the best products for their furry family members. We don't just sell productswe provide tailored solutions and trusted advice to create a memorable shopping experience. If you have a knack for sales, an eagerness to learn about pet products, and a commitment to gold-star customer service, we'd love to hear from you!

Our Sales Consultants are the heart of our business. You'll proactively engage with customers and recommend products that meet their needs. From highlighting products to working the cash register and stocking shelves, you'll ensure every customer has an enjoyable, friendly, and informative shopping experience.

Responsibilities:

On an average day, Sales Consultants:

• Proactively approach and engage with customers.

• Ask questions to understand customer needs and build lasting relationships.

• Use the Pet Food Express Whole Life Approach to provide tailored recommendations.

• Participate in daily training and continuous educational programs.

• Stay up-to-date about new products, promotions, and the pet community.

• Educate customers on product benefits and help them find solutions.

• Consistently show up on time, maintaining reliable attendance.

• Operate the cash register efficiently.

• Unload shipments and stock the store this includes lots of heavy lifting.

• Clean and maintain the store.

• Support overall store operations.

Qualifications:

• Previous retail experience and pet experience is preferred.

• A passion for pets and a desire to help pet parents.

• A sales-driven attitude with desire to exceed goals.

• A warm and welcoming personality with strong customer service mindset.

• Eagerness to learn and to participate in daily educational activities.

• Dependable and reliable with strong attendance and punctuality.

• Ability to work a flexible schedule.

• Must be able to lift, move and carry up to 35 pounds.

• Ability to climb and balance using a ladder and/or step stool.

• Ability to continuously stand, walk, bend, stretch and engage in repetitive motions.

PFE Perks:

• Grow with us: Many potential career paths and options for advancement.

• Continued Learning: A focus on your development and leadership training.

• Generous in-store employee discount that extends to your family.

• Benefits: All employees are eligible to participate in a number of Company-sponsored benefits.

• FT employees are eligible for PTO and health insurance.

• Plan for the future: 401k with employer match.

• Get Rewarded: Employee referral bonuses.

• Bring your well-behaved pet to work.

• Opportunities to make an impact in the community.

The salary range for this position is expected to be $17.70 - $18.70 per hour.

Pet Food Express is an Equal Opportunity Employer and does not discriminate against employees or applicants based on race, sexual orientation, gender identity, or any other characteristics protected by applicable law. We celebrate diversity and are committed to creating an inclusive environment for all employees. For applicants in our San Francisco, or Los Angeles locations: Pursuant to the San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.