Certified Nursing Aide

Medical Assistant

The Medical Assistant is responsible for rooming patients, obtaining vitals, and updating basic health information in the electronic health record (EHR). This role involves preparing exam rooms, managing daily tasks, and ensuring exceptional customer service.

Responsibilities:

• Room patients and obtain vitals.
• Update basic health information in the EHR.
• Answer phones and handle prior authorizations.
• Manage medical records requests.
• Prepare exam rooms by sterilizing and restocking supplies.
• Document care provided and patient interactions in the EHR.
• Process patient referrals for specialty care and follow up as needed.
• Provide follow-up phone calls to clients or other professionals.
• Maintain a clean, orderly, and functional work environment.
• Demonstrate exceptional customer service.
• Work effectively as a flexible and cooperative team member.
• Manage difficult or conflict situations constructively and seek assistance when necessary.
• Perform other duties as assigned.

Essential Skills:

• Medical assisting
• Patient care
• Phlebotomy
• Completion of Medical Assistant Program with 120 hours of clinical or externship experience
• High school diploma or GED
• Medical terminology
• Experience working in electronic health records

Additional Skills & Qualifications:

• MA certification preferred
• Current certification in CPR/BLS
• One year or greater experience as a Medical Assistant preferred
• Epic experience preferred
• Excellent interpersonal, organizational, and customer service skills
• Exemplary written and verbal communication skills
• Sensitivity to, and competence in cultural differences, HIV/AIDS, minority health, Gender Affirming Care, sexual practices, and chemical dependency
• Competence in working with persons of color, and gay/lesbian/bisexual/transgender community

Work Environment:

The position is part of a regional not-for-profit community-based healthcare system and federally qualified community health center look-alike, supporting the community. The environment demands sensitivity and competence in diverse cultural practices and health needs, fostering a supportive and inclusive atmosphere.

Pay and Benefits:

• The pay range for this position is $17.79 - $21.50/hr.
• Eligibility requirements apply to some benefits and may depend on your job classification and length of employment.
• Benefits are subject to change and may be subject to specific elections, plan, or program terms.
• If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type:

This is a fully onsite position in Akron, OH.

Application Deadline:

This position is anticipated to close on Oct 31, 2025.