Facility Customer Care Agent

Customer Service Representative

At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring, and excellence. Thanks to our dedicated employees, we are one of the largest privately held heating fuel distributors. Come be a part of a dynamic team and find your future!

Ideal Candidate will:

• Have experience in providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction
• Be an effective communicator who understands the importance of listening and being empathetic
• Be able to work and grow in a fast-paced work environment
• Be willing to learn new skills and ability to adjust to changes quickly
• Be open to feedback to support your performance and development
• Have solid computer and multi-tasking skills
• Have flexibility to work Saturdays during the heating season

Competitive compensation and industry-leading benefits- paid weekly!

• Health insurance premiums as low as $5 for full-time employees!
• Dental insurance and vision insurance
• Company provided life insurance, short-term and long-term disability
• 401(k) plan with company match
• Paid time off and paid holidays
• Tuition assistance for employees and scholarships available for employees' children
• Discounts on our products and services
• Opportunities for growth throughout our footprint at several locations in MA, ME, NH, NY, and VT!

Pay from $21 - $25 per hour based on individual skillset and experience.

Equal opportunity employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.