Customer Service Representative

Job Opportunity At Rally House

Rally House is a specialty retail store that carries all things local! Our stores are looking for passionate team members who are looking for a part-time career and ready to share their love for their city or favorite professional and college teams! Join Rally House today and represent your city or your favorite team with an exclusive 40% off employee discount, as well as opportunities to develop professionally as we grow beyond 300 stores.

Bring the hype. Make fans. Own the experience. Celebrate connections.

At Rally House, every day feels like a tailgate and our Sales Associates bring the energy. If you love sports, people, and creating memorable experiences, this is your chance to be part of something bigger than retail.

As a Sales Associate, you're the face of the brand. You'll welcome customers like guests at a party, help them find their favorite team gear, and turn casual shoppers into lifelong fans. From merchandising and product knowledge to ringing up sales and keeping the store looking sharp, you'll play a key role in making the store game day ready.

You'll also support daily operations, opening and closing tasks, and anything else needed to help your team win. With a great attitude and a passion for customer service, you'll help create the Rally House vibe fans come back for again and again.

If you're ready to rep your city, your team, and your store we're ready for you.

Responsibilities:

• Communication: Communicates effectively with guest, members of management, and store associates
• Merchandising: Uphold company standards for merchandising presentation
• Sales: Ability to generate sales, add-on and develop relationships with guest
• Customer Service: Ensure that the guest remains the top priority
• Accuracy: Comfort and accuracy with cash handling/ ringing

Skills and Knowledge:

• Ability to work under moderate supervision
• Able to communicate with others in a clear and confident manner
• Detail oriented
• Enthusiastic attitude
• Functional skills required to make basic use of digital devices and online applications
• Growth mindset
• Outgoing

Qualifications:

• Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors.
• Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds.
• $13.00 - $15.00 Hourly