Facility Customer Care Agent

Staffmark is hiring on behalf of our client for a direct hire Customer Service Representative in Winchester, KY. If you enjoy helping people find solutions and thrive in a detail-oriented environment, this may be the right fit for you.

What You'll Do

As a Customer Service Representative, you will be the first point of contact for customers. You'll handle inbound and outbound calls, accurately enter information, escalate issues when needed, and contribute to a team committed to service excellence. To succeed, you'll need strong communication skills, the ability to multi-task, and be comfortable working with phone systems and computers. A High School diploma or GED is required, with prior customer service or call center experience preferred.

About the Client

Our client has built a reputation as a top-performing contact center partner with contracts spanning federal agencies and private organizations. Beyond business, they are committed to giving back through employee volunteer programs, charitable events, and community donations.

Compensation & Benefits

Earn up to $20.09/hour
Monthly bonus potential
Benefits package including health, dental, vision, 401(k) match, PTO, paid holidays, and paid training

Schedule

Monday-Friday, 9 AM-6 PM
On-site only; applicants must be within commuting distance of Winchester, KY

Take the next step toward a stable, rewarding career. Apply today, and a Staffmark recruiter will reach out soon!

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About Staffmark
Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.
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